At THALORIVEX, we prioritize customer satisfaction. Our money-back guarantee policy ensures that you can shop with confidence, knowing that if you are not completely satisfied with your purchase, you have options for a refund.

To be eligible for a refund, the item must be unused and in the same condition that you received it. It must also be in the original packaging. A receipt or proof of purchase from THALORIVEX is required to process your return.

You have 30 calendar days from the date of purchase to return an item for a refund. Returns received after this period will not be eligible for a refund.

Certain types of items cannot be returned, such as perishable goods, custom products, and personal care items. Please refer to our full list of non-refundable items on the THALORIVEX website.

To initiate a return, contact our customer service team at [email protected]. They will guide you through the process and provide a return authorization and shipping instructions.

Once your return is received and inspected, THALORIVEX will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.

For further assistance, feel free to reach our customer support team at [email protected] or call us at (123) 456-7890. We are here to help make your experience with THALORIVEX exceptional.